Terms & Conditions

1. Rental Agreement
1. Owner agrees to let and the Renter agrees to take on the rental of the Vehicle described. Owner means the hire point listed. Owner warrants that the vehicle is roadworthy.
2. Owner reserves the right to provide a replacement vehicle to renter if the vehicle that the renter has specifically ordered is not available. This could be in the event that,
1. The vehicle the renter has reserved has been in an accident or damaged
2. The previous renter has extended the hire period, and
3. The vehicle has been stolen.
2. Extension of Rental Period - owner may extend the period of rental at the request of the Renter. The renter will pay such additional deposit or deposits as the Owner shall require. In the event of extension(s) the new date and time agreed for the return of the Vehicle shall then become the due back date save where the context otherwise admits. In no event shall the duration of the rental exceed three months in the aggregate.
3. Warranty by Renter and Additional Driver - Owner Rights
   1. Renter agrees to return Vehicle to Owner in same condition received, ordinary wear and tear accepted, on due date specified. In accordance with the vehicle condition form should the vehicle not be able to be inspected properly due to darkness, inclement weather, or other adverse conditions, or where the car will need to be valeted / cleaned (this will be done at the earliest opportunity), we can only then provide assessment.
   2. Renter agrees not to use Vehicle for hire or reward nor use it in violation of any law, ordinance or regulation, nor remove it (without prior written consent of owner) from England, Scotland, Wales, Northern Ireland or Southern Ireland.
   3. Renter hereby warrants and undertakes to the Owner.
      1. The accuracy of the information supplied to the Owner.
      2. That in the case of business rental this Agreement is entered into by the Driver for and on behalf of the Renter:
      3. That he will not operate the Vehicle or permit the Vehicle to be operated in any way that would violate this contract, including: Driving by any person under 21 or over 70; in motor sport events (including racing, pacemaking, rallying, reliability trials, and speed testing); to propel or tow any vehicle or trailer; by any person driving when unfit through drink or drugs or with blood alcohol concentration above the limit prescribed for the time being by road traffic legislation; by any other person other than the Renter or additional Driver stated; under authority of any licence other than his own; if renter or driver leaves the car unlocked or fails to secure the keys; other than on a paved public highway, private road or driveway; in a reckless or imprudent manner or if the car is deliberately damaged.
      4. That the licence shown to Owner at the time the car is rented is his own and fully valid.
      5. That he will further protect the interests of the Insurer and the Owner by ensuring the vehicle is always locked when unattended and the keys are secure.
   4. If renter commits any breach of this agreement, owner may treat the agreement as terminated and may seize, without legal process, or notice to Renter, Vehicle at any time and place and Renter waives all claims for damages connected with such a seizure.
   5. Renter authorises Owner to verify through credit agencies, the Driver and Vehicle Licensing Agency or any other sources, personal, driving and credit information provided by Renter and any additional drivers overleaf.
4. Payment - Renter expressly agrees to pay owner on demand:
   1. The mileage charge at rate specified overleaf travelled by vehicle during rental;
   2. Service and time charges at rate specified overleaf plus other charges, if applicable even if an account is forwarded to a third party;
   3. All fines and court costs for parking, traffic or other legal violations assessed against the Vehicle, Renter other Driver or Owner until Vehicle is returned, except where caused through fault of Owner. Renter is liable as the owner of the vehicle in respect of: any fixed penalty offence committed in respect of that Vehicle under the Road Traffic Act 1988 and Road Traffic Offenders Act 1988; any excess parking charge which may be incurred in respect of that Vehicle in pursuance of an Order under Sections 45 and 46 of the Road Traffic Regulation Act 1984 or the Road Traffic Act 1991;
   4. Any refuelling charge currently operated by the Owner and any administrative charges operated by owner.
   5. Value Added Tax and all other taxes (if any) payable on the aforesaid items;
   6. Owners costs, including reasonable legal fees where permitted by law, incurred collecting payment due from Renter hereunder;
   7. Fair market value of repairing damage howsoever caused to the actual Vehicle supplied, administrative fees, plus loss of revenue at the daily rate shown overleaf based on Owner's loss of use of the Vehicle, diminishment of value, towing, storage, impound fees, regardless of fault or negligence of the Renter or any other person, and regardless of whether damages are a result of an act of God. Owner shall have the sole right and responsibility to repair the Vehicle. Damage should be reported in writing to the office where the car was rented as soon as possible and in any event within 24 hours after the Vehicle was damaged;
   8. In the event of theft, fair market value of replacing the Vehicle, administrative fees, plus loss of revenue at the daily rate shown overleaf based on the Owner's loss of use of the Vehicle. If Vehicle is stolen, it should be reported to the Owner immediately, and in any event within 24 hours after the Vehicle was stolen. It should also be reported to the Police immediately and a crime reference number should also be obtained immediately, regardless if Renter's own insurance or if Owner's insurance applies;
   9. Drop fees if Vehicle is not returned to the original rental office without the written consent of the Owner;
   10. Renter agrees to allow Owner to compute and debit final charges from Credit Card, if that is the form of payment used by Renter. If Renter breaches this agreement, Renter agree to cease using Vehicle and to pay all expenses incurred by Owner in returning Vehicle to place of rental.
   11. London Congestion Charging - Advance notification is required if the Vehicle is being driven within the charging zone. The charge plus an administration fee is applicable in the event of non compliance;
   12. CC4H reserves the right to charge 2% for credit card payment and 5% for American Express payment. There is no charge for debit card payment.

5. Subject to the Renter's proposal for insurance being accepted by the Owner on behalf of the insurers, Renter is insured upon and subject to the terms and conditions of the policy of insurance held by the Owner in respect of the Vehicle and its use against liabilities to third parties including passengers who are non-fare paying and for whom there are permanently fixed seats. A copy of the policy shall be kept available for inspection by the Renter at the registered office of the Owner specified overleaf.

6. In respect of each and every incident resulting in damage to the vehicle, the Renter shall forthwith upon demand pay to the Owner the appropriate excess on such insurance towards or in settlement of the cost of making good any such damage on a full indemnity basis and the cost and expenses incurred by the Owner in proceeding to recover the same from the third party. In the event of the Owner receiving from the third party any part of the amount of such costs and provided the Renter shall have performed its obligations hereunder the Owner shall repay to the Renter the like part of such excess. The Renter renders himself liable to and agrees to pay for the full cost of repair to or replacement of the Vehicle together with all other losses, costs, damage and expenses sustained or incurred by the Owner arising from such loss or damage occasioned during the rental including administrative costs and loss of rental income.

7. In case of accident - The Renter shall in the event of an incident that results in damage to the Vehicle procure that:
   1. The Renter's and/or Driver's insurers, are forthwith notified there of and that such notice is confirmed in writing to the office where the car is rented (as identified overleaf) immediately and in any event within 24 hours after the accident;
   2. The driver of the Vehicle completes and delivers to the Owner the relevant accident report within 24 hours after the accident;
   3. No admission of liability is made to any person in relation to such accident;
   4. Any writ of summons, summons or other document relating to any proceeding arising out of such accident is forthwith delivered to the Owner at the address overleaf;
   5. All assistance is rendered to the Owner and its insurers to the conduct of such proceedings including without prejudice to the generality of the foregoing permitting such proceedings to be brought by the Owner in the name of the Renter and defending any proceedings brought against the Renter;
   6. The Renter shall forthwith upon demand fully and effectually indemnify the Owner against all losses, liabilities, costs, actions, claims or demands which it may incur or have brought or made against it in relation to the Vehicle or its use and which are not recoverable under a policy of insurance whether the same is effected by the Owner or Renter;
   7. The names and addresses of all witnesses thereto are collected and given to the Owner. For the purposes of the DATA PROTECTION ACT (S) 1984, the Owner or any subsidiary of the Owner may hold and process by computer or otherwise the information given to Owner by the Renter or any Additional Driver to identify other products or services which might be relevant and for statistical analysis.
8. Renters Indemnity Provision - Upon demand from Owner, Renter agrees to defend, indemnify and hold Owner harmless from all losses, liabilities, damages, injuries, claims, demands, costs and expenses incurred by Owner in any manner from this rental transaction or from the use or operation of the rental car by any party, including claims of or liabilities to third parties and agrees to present a claim to their insurance carrier for all such expenses. If Renter has no insurance to cover such events or losses, Renter agrees to pay Owner for such losses.
9. Renter authorises owner to submit for payment credit card vouchers if a credit card has been presented as a means of deposit or security at the time the vehicle was rented, including if any third party to whom a billing was directed refuses to make payment.
10. 1. CANCELLATION POLICY If you cancel within 96 hours of the hire date then we require 50% of the hire charge. If the hire is cancelled within 48 hours then no refund shall be given. Weekend days (Saturday and Sunday) do not count, as well as bank holiday days. All cancellations made over the weekend will not be valid until Monday.
11. All charges are subject to final audit.
12. It is an insurance requirement that the renter is in possession of a valid UK, EU, Swiss, US, Canadian, Australian or NZ drivers licence. International licences shall also be accepted.
    1. It is the responsibility of the renter to ensure that he can provide proof of this. The company retains the right to cancel insurance if this cannot be attained.
    2. In this case, the renter will need to provide his own insurance. This will need to be proven before the rental takes place. If insurance cannot be provided, the company retains the right to cancel the hire without refund.
13. This agreement is governed by and construed in accordance with the Laws of England. All disputes arising out of or in connection with the agreement shall be subject to the exclusive jurisdiction of the English Courts.